Shipping and Returns

  • Standard UK Delivery – £2.95
  • Next Day UK Delivery £6.95
  • EU Delivery – £14.95
  • Australia, USA, UAE – £14.95
  • Rest of the World – £19.95
Your order will be despatched in 1-2 working day. Exchanges and refunds are accepted within 14 calendar days.

Exchanges and Refunds Policy

  • Kindly notify us within 14 calendar days of the receipt of your order of your intention to exchange or return of the goods received at orders@fifteenfifteen.com.
  • Customers are liable for return and shipment costs on all unwanted items. We cannot be held liable for items lost in transit. Kindly note that proof of postage does not guarantee proof of delivery. We will send you a confirmation of safe receipt of the returned goods and whether an exchange or refund will be issued to you.
  • We will only provide refunds or exchanges on unused, damage-free items.
  • We will only accept the return of items if we receive it from you in original unused condition.
  • All items returned must be received within 30 days of original receipt. We will refund items via the original payment method within 7 working days.

Any Questions?

Please email us at help@fifteenfifteen.com or call us on +44(0)207183 2215
(Monday – Friday; 9.30am – 5.30pm)